PAYMENTS  

Which payment methods are valid?  

We accept Visa debit cards, Apple Pay, PayPal, Shop Pay, and Facebook Pay.  

All payments are final and non-refundable whether it be an order, a deposit to secure an  appointment with Slayed By Dalvi, or a pre-requisite to register for a class.  

What is your return policy?  

All sells are final. We do not allow consumers to return or exchange hair nor products once your  order is successfully processed.  

SHIPPING + DELIVERY  

What is the cost of shipping?  

Standard shipping cost is $19.99. 

How can I track my package once it is mailed?

Once your package is mailed via United States Postal Service (USPS). You are able to contact USPS directly to track your package at 1-800-275-8777. 

When can I expect to receive my order?  

Our standard processing time is between 5-10 business days (excluding federal holidays). You  will receive an email confirmation with your order number and a tracking number once your  order has been shipped.  

Overnight orders are not available at this time.

CARE + MAINTENANCE  

What types of hair can I order?  

We sell the following hair: Virgin Brazilian, Raw Indian, Virgin Malaysian, Mink Brazilian, and  Virgin Peruvian. All ethnic hair sold blends well with African American and Latina hair.  

How much hair do I need to complete my look?  

If you plan to purchase 10-16” inches, we would recommend 2 or more bundles. In the event  that you order 18-22” inches, we would advise 3 or more bundles. If you would like to buy 24”  inches and up, we strongly encourage you to get 4 or more bundles.  

How much does each bundle weight?  

Each bundle of hair is weighted between 3.2-3.5 ounces.  

How long does this hair last?

Typically, the ethnic hair sold should last up to two years as long as you wash/condition it  properly and blow dry it thereafter. Take good care of your hair, and never sleep on it when it is  wet as this can cause it to matte.  

How long will a lace installment last? 

Lace installments are not supposed to remain installed beyond two weeks. If your unit is installed  beyond two weeks, this may possibly damage or remove your natural hair including edges.  

Can I color the hair?  

All hair can be colored to your liking as it is 100% virgin hair. We recommend when coloring  your hair to apply your choice of conditioner or moisturizer to keep it hydrated. Please care for  your hair as though it is your natural hair.  

What is the difference between a closure and a frontal?  

A lace closure is 4 inches of a lace that covers the centerpiece of your hairline. Whereas, a lace  frontal covers your entire hairline from ear-to-ear.  

What are the different types of lace you provide?  

We mainly provide HD and transparent laces. An HD lace gives an authentic scalp illusion. A transparent lace, by contrast, gives a scalp look as well, but it’s a bit thicker. However, all laces  are thin with small invisible knots and will give your install a natural scalp illusion.